Shipping policy
Order Processing
All artworks are printed on demand and produced specifically for each order.
Production typically takes 2–5 business days before an order is shipped.
During peak periods, production times may be slightly extended.
Shipping Times
Once shipped, estimated delivery times are as follows:
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Europe: 5–10 business days
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United States & Canada: 7–14 business days
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Rest of the World: 10–20 business days
Delivery times are estimates and may vary due to carrier delays, customs processing, or factors beyond our control.
Shipping Costs
Shipping costs are calculated at checkout based on your location and the size of your order.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
Tracking
Tracking information will be provided via email once your order has been shipped.
Lost or Delayed Packages
NOIRÉ Art is not responsible for delays caused by shipping carriers, customs authorities, or incorrect address information provided by the customer.
If your package is marked as delivered but cannot be located, please contact the carrier directly using the tracking information.
Damaged Items
If your artwork arrives damaged, please contact us within 48 hours of delivery at support@noireart.com with clear photos of the packaging and the damaged item.
Approved damage claims will be eligible for a replacement at no additional cost.
Address Accuracy
Please ensure your shipping address is complete and accurate at checkout.
NOIRÉ Art cannot be held responsible for orders shipped to incorrect or incomplete addresses.
Contact
For any shipping-related questions, please contact us at: